Privacy Policy

Privacy Policy for eFile990

Welcome to eFile990. Your privacy is important to us. This Privacy Policy explains how Simple Tax Suite ("eFile990," "we," "our," or "us") collects, uses, stores, and protects your information when you use our website and electronic filing services.

1. Company Information

Legal Entity: Simple Tax Suite

Address: 906 Rockview Rd, Novato, CA 94949

Support Phone: (628) 267-4400

Support Email: support@efile990.com

2. Information We Collect

We may collect the following information:

Organization and business information
Employer Identification Number (EIN)
Authorized signer and contact information
Mailing and business addresses
Payment and billing information
Tax return information necessary to prepare and electronically file IRS Form 990 series return
Account credentials
Communications with our support team
Technical information such as IP address, browser type, device information, and website usage data

3. How We Use Your Information

We use your information to:

Create and manage your account.
Prepare and electronically transmit IRS Form 990 series returns.
Verify your identity and prevent fraud.
Process payments.
Provide customer support.
Improve our products and services.
Comply with legal and regulatory requirements.
Communicate important updates regarding your filings or account.

4. Electronic Filing Information

Information submitted through eFile990 is used solely for preparing and transmitting authorized tax filings to the Internal Revenue Service (IRS) and other applicable agencies when required. We do not sell or rent your tax information.

5. Information Sharing

We may share information only:

With the IRS and authorized government agencies as required for electronic filing.
With trusted service providers that support payment processing, hosting, security, customer support, and other operational functions.
When required by law, court order, or legal process.
To protect our legal rights or investigate fraud or security incidents.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal and tax information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

Maintain secure user sessions.
Remember user preferences.
Analyze website performance.
Improve the overall user experience.

You may manage cookies through your browser settings; however, disabling cookies may affect certain website functionality.

8. Data Retention

We retain information for as long as necessary to provide our services, comply with applicable legal, regulatory, tax, and recordkeeping obligations, resolve disputes, and enforce our agreements.

9. Third-Party Services

Our website may integrate with trusted third-party providers for payment processing, hosting, analytics, security, and communication services. These providers are contractually required to safeguard the information they process on our behalf.

10. Your Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for ensuring the accuracy of information submitted through your account.

11. Children's Privacy

Our services are intended for organizations and authorized users. They are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version becomes effective upon posting on this website. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Simple Tax Suite
906 Rockview Rd,
Novato, CA 94949
Phone: (628) 267-4400
Email: support@efile990.com